Support that starts with the work.
For Aelipsis on Chrome
Tell us what you were comparing, what you expected, and what you saw instead. Do not include sensitive source content unless it is necessary and you have agreed with support on a safe way to share it.
Useful details
Include your Aelipsis version, Chrome version, whether the sources were tabs, PDFs, or notes, the analysis mode shown in the result, and the exact error message. A screenshot can help if it contains no sensitive or unrelated information.
Common limits
- New comparisons require two to six sources.
- PDFs must contain extractable text; scanned pages require OCR first.
- Some browser pages block extension capture. Paste the relevant text when that happens.
- Aelipsis identifies truncated or omitted sources rather than treating partial coverage as complete.
Privacy and account requests
For account access or deletion requests, use the same support address with the subject “Aelipsis privacy.” Do not send passwords, authentication links, payment card data, or full source documents.